UK buying guide · Field service software
Best field service management software UK (2026)
Field service management (FSM) software runs your diary, your engineers on site, and your quotes and invoices from one place. Here is how the UK options compare on price, team size and what you actually get, with the limits each vendor does not put on the homepage.
Updated November 2026 · Competitor prices checked on vendor sites 11 November 2026, confirm before you buy
- 10 UK options side by side
- Real monthly cost for a 5-person team
- Per-user vs per-job pricing explained
- Honest limits, including ours
The shortlist
UK field service software, compared
Published UK prices and the honest trade-offs. Each card links to a full side-by-side comparison. Competitor pricing and features change, so confirm on the vendor's site before you buy.
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JobSheet
Our product1 to 15 person UK trades that want field service basics without an enterprise setup.
- UK price
- £15/month + £5 per extra user
- Pricing model
- Workspace
Shared work schedule, mobile job sheets, quote to job to invoice on one record, Companies House import.
Limited field offline (cached view and queued notes). No customer SMS, dispatch board or telematics. iPhone app in testing, due soon; installs from Safari today.
See JobSheet pricing -
ServiceM8
High job volume teams happy with a job-credit model.
- UK price
- Free to Premium Plus; Growing about £59/month for 150 jobs
- Pricing model
- Job credits
Strong native mobile apps, forms, optional phone add-on. Unlimited users on paid plans.
Caps on new jobs per month can bite in a busy month. AU/NZ-led product with a UK site.
JobSheet vs ServiceM8 -
Powered Now
UK electricians, plumbers and gas engineers who need certificates.
- UK price
- £28 to £40 per user/month, less if billed annually
- Pricing model
- Per user
Forms and certificates on higher tiers, native apps.
Per-user bills add up quickly if you only need a diary and job sheets.
JobSheet vs Powered Now -
Tradify
Teams that want structured quoting and office admin.
- UK price
- £34 to £44 per user/month
- Pricing model
- Per user
Scheduling plus detailed quote admin.
Every login pays the full tier price.
JobSheet vs Tradify -
Workever
UK trades wanting a fuller FSM suite (forms, stock, customer portal on Ultimate).
- UK price
- £29 (Base) or £39 (Ultimate) per user/month
- Pricing model
- Per user
Native apps, map view scheduling, Ultimate extras for stock and assets.
A 5-person team on Base is £145/month before add-ons.
JobSheet vs Workever -
Fergus
Quote-led trades that track job costing closely.
- UK price
- From £39 (Essentials) or £45 (Professional) a month; timesheet users from £12
- Pricing model
- Per user
Quote pipeline into field jobs, job costing.
The plan price is not labelled per user, so ask how many full users each plan includes.
JobSheet vs Fergus -
Commusoft
Heating and plumbing firms with service contracts.
- UK price
- Quoted by the vendor
- Pricing model
- Quoted
Service contracts, reminders and deeper CRM.
More product than a 3-van firm usually needs in year one.
JobSheet vs Commusoft -
Joblogic
Mid-market HVAC, maintenance and facilities teams.
- UK price
- From £49 per user/month (Standard, billed annually); higher tiers quoted
- Pricing model
- Per user
Planned maintenance and work-order depth.
Facilities-management complexity that small trade teams will not use.
JobSheet vs Joblogic -
BigChange
Fleet-heavy operations with large engineer teams.
- UK price
- Quoted by the vendor
- Pricing model
- Quoted
Telematics, hardware, central dispatch for large teams.
No published prices, and cost and setup sit well above lightweight FSM.
JobSheet vs BigChange -
Payaca
Project-led installers (renewables, heat pumps, larger installs).
- UK price
- Growth £1,199/month for up to 25 users (£999 billed annually)
- Pricing model
- Per plan
Customer portal and project stages.
Priced for larger project teams, and everyday reactive call-outs are a weaker fit.
JobSheet vs Payaca
What it costs
What a 5-person team pays each month
UK FSM is priced in three ways: a flat workspace, per user, or job credits. The model matters more than the headline price once you have a few engineers. Read per-user vs job-credit pricing for the detail.
What to look for
What field service software should do every week
Before paying for dispatch boards or asset registers, check the basics your office and vans use every day. These are the checks, shown in JobSheet.
01 Schedule
One diary the office and the vans both see
Everyone sees today's run, each visit belongs to a named engineer, and moving a job is a drag, not a phone call round.
02 On site
Engineers finish the job on their phone
Notes, photos and status go on the job before they leave site, without a training course or a paper sheet left in the van.
03 Quote to job
Accepted quotes become jobs without retyping
The customer, site and line items carry forward, so nobody copies a quote into the diary by hand.
04 Invoice
Invoice the same afternoon
The finished job becomes an invoice in pounds with UK dates and VAT, ready to email or post to Xero.
Choose by how you work
Which type of FSM fits your business
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Reactive service and call-outs
Electricians, plumbers, locksmiths
You need a fast diary, mobile job sheets and simple invoicing for same-day or next-day visits. Dispatch boards are overkill.
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Quote-led installs and refurbishments
Kitchens, bathrooms, larger domestic jobs
Look for quote stages, variations and customer visibility. Quote-heavy tools earn their price here.
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Heating, gas and service plans
Annual service visits, contract maintenance
Contract and reminder features matter more. Compare service-plan tools alongside lighter FSM before you commit.
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Fleet, depots or 20+ engineers
Control room, van tracking, central dispatch
Enterprise FSM can justify the cost here. JobSheet is not aimed at this scale, and we would rather say so.
What FSM software means
FSM is short for field service management. Buyers search both the long form and FSM software UK, and they mean the same thing: software for work done at a customer’s site rather than at a workshop bench.
Typical field service software covers:
- A shared diary so the office and vans see the same run
- Assignable jobs for each field service engineer
- Mobile completion (notes, photos, status)
- Customer and site records
- Quotes and invoices that follow the job
If a vendor never says FSM, it can still be field service management software. The label is not a feature.
Field service management vs job management
The two phrases overlap. Field service management emphasises mobile teams, diary scheduling and customer records for work at a property or site. Job management emphasises the job sheet (or work order) as the record of what was booked, done and invoiced.
Most UK trade software covers both. The real difference is depth: lightweight FSM for owner-operators and small teams, or platforms with dispatch boards, asset registers and sales pipelines for larger operations. If your search started at job management, see best job management software UK or best job sheet app UK.
What UK trade FSM should cover
| Capability | Why it matters |
|---|---|
| Shared diary / schedule | Everyone sees today’s run; fewer double bookings |
| Assignable jobs | Each visit belongs to a named engineer |
| Mobile job completion | Notes, photos and status from site |
| Customer and site records | Access notes and job history in one place |
| Quote to job to invoice | Accepted work flows forward without retyping |
| GBP and UK dates | Quotes and invoices that match how you already work |
Advanced FSM adds dispatch optimisation, asset tracking, call-centre CRM and fleet telematics. Many 2 to 8 person trade firms never use those in their first year.
Software for large teams of engineers
Once you have 20+ engineers, multiple depots or a control room, you may need central dispatch and route planning, vehicle tracking (BigChange class), contract maintenance and facilities work orders (Joblogic, Commusoft), and a sales-led implementation with a named account manager.
JobSheet is not aimed at that scale. We target 1 to 15 person UK trades. If you already run a dispatch board and a fleet platform, compare BigChange, Joblogic and Simpro. US platforms (Jobber, ServiceTitan, FieldEdge) are on our comparisons hub.
FSM buying checklist
- Trial on live jobs for two weeks, not a tidy demo account.
- Count new jobs per month and user logins against each pricing model.
- Open the mobile app or installed web app on both iPhone and Android with your engineers.
- Walk one customer through quote, field job and invoice end to end.
- Ask whether you need dispatch, assets or marketing CRM this year. If not, do not pay for them.
- Read a side-by-side comparison for each tool on your shortlist.
Our choosing field service software guide goes deeper on team size and pricing models.
Why JobSheet is on this list
JobSheet is our product, so treat this guide as a JobSheet comparison for UK trade businesses, not an independent review. We target UK trades that want field service basics without enterprise complexity: £15/month plus £5 per extra user, a shared work schedule, mobile job sheets, and quote to invoice on one record. Our limits are published above: limited field offline, and no customer SMS from JobSheet today.
Start a 14-day free trial, no card required, or see pricing.
Questions
Common questions
What is FSM software?
FSM software is field service management software: scheduling, mobile engineer jobs, customer records, and quotes and invoices for work done at a customer's site. FSM software UK is the same category sold to British trades.
What is the best field service management software in the UK?
There is no single winner. Small teams (1 to 15 people) usually compare JobSheet, ServiceM8, Powered Now and Tradify. Larger operations with dispatchers or fleets compare Joblogic, BigChange and Simpro. Match the tool to your headcount and to whether you need contracts or van tracking.
How much does field service management software cost in the UK?
For a five-person team, published mid-tier prices run from about £35/month (flat workspace) to £145 to £185/month (per user) and £245/month (Joblogic Standard, billed annually). BigChange and Commusoft are quoted. Prices are before add-ons and mostly ex VAT; confirm on each vendor's site.
What is the difference between per-seat and per-job pricing for FSM software?
Per seat (per user) charges for every login, so the bill grows with your team. Per job (job credits) caps how many new jobs you can create each month, so the bill grows with how busy you are. A flat workspace charges one price for the business plus a small amount per extra person. See per-user vs job-credit pricing.
How much does field service software cost per engineer per month?
Per-user tools are typically £28 to £44 per engineer a month, and Joblogic Standard from £49 per user billed annually. Fleet platforms such as BigChange are quoted. On JobSheet each extra person is £5/month on top of the £15 workspace, so a 5-person team works out at about £7 per person.
What is the difference between job management software and field service management software?
They overlap heavily. Field service management puts the emphasis on mobile engineers, the diary and customer sites. Job management puts it on the job sheet as the record of what was booked, done and invoiced. Most UK trade software does both; the difference is depth. See best job management software UK.
Is there free field service management software?
Some tools have a capped free tier (for example a limited number of jobs a month). Most UK trade tools offer a free trial instead. JobSheet has a 14-day free trial with no card required, then £15/month.
What should a small business look for in field service software?
Can the owner and the van see the same diary? Can an engineer mark a job done on a phone without training? Does an accepted quote become a job and then an invoice without retyping? Is the monthly bill something you can explain in one sentence? If yes to all four, skip the dispatch and asset modules until you need them.
What is enterprise field service management software?
Enterprise FSM adds central dispatch, route planning, asset history, telematics and multi-depot reporting, with custom quotes and longer onboarding. If you do not have a dispatcher or a control room, you are probably shopping for small-business FSM.